FAQ

Frequently Asked Questions

Discover the answers to our most commonly asked questions to find the necessary information. If you have more questions, feel free to reach out– we are happy to help you!

ask questions

What types of cleaning services do you offer?

At Total Care Hospitality and Cleaning Services, we cater to the unique needs of residential spaces in Perth. Our services include comprehensive residential cleaning, covering everything from bedrooms, bathrooms, kitchens, and living areas to specialised cleanings like carpet and grout cleaning, ensuring a spotless and refreshed home environment.

Can you tell us more about your commercial cleaning services?

Certainly! Our commercial cleaning services are tailored to businesses of all sizes in Perth, WA. We offer detailed office cleaning, janitorial services, and specialised cleaning for various commercial spaces. Our team adheres to industry standards, utilising safe practices and high-quality equipment to maintain immaculate work environments.

How do you ensure safety during the cleaning process?

At Total Care, safety is our top priority. We adhere strictly to industry guidelines and use eco-friendly, non-toxic cleaning products to ensure the safety of your premises, family, pets, and the environment. Our certified team is trained to execute cleaning procedures precisely while prioritising safety at every step.

Are your cleaning technicians certified and experienced?

Absolutely. Our cleaning technicians undergo rigorous training and hold certifications in the latest cleaning techniques and equipment operation. Their experience and expertise enable them to deliver exceptional service and handle various cleaning challenges efficiently.

How can I trust the quality of your services?

Trust is the cornerstone of our company ethos. We prioritise transparency, reliability, and customer satisfaction above all else. With a track record of delivering exceptional results, numerous satisfied clients attest to our commitment to excellence. Moreover, we utilise state-of-the-art equipment and cutting-edge techniques to ensure every cleaning task is executed precisely and carefully.

Client Testimonials

Positive Feedback Shared By Our Satisfied Clients

Bethany Mailey

Our office space has never looked this professional and inviting. This crew has transformed our workplace into a pristine environment, making a remarkable difference in our day-to-day operations.

Max Pratt

Their mould and grout cleaning service rescued our bathroom from unsightly stains and lingering odours. Our tiles sparkle, and our bathroom feels sanitised, ensuring a healthier living space for my family.

Sam Macansh

Their pressure washing and carpet cleaning expertise is second to none. Our carpets and upholstery look and feel brand new after their meticulous care. Total Care's dedication is truly impressive, and I Highly recommend them!

Zara Andrew

Our experience with Total Care Hospitality and Cleaning Services for mould & grout cleaning was exceptional. They tackled stubborn mould issues effortlessly and revived the grout to its original brilliance. Their expertise is commendable.

Maya Prout

We've found Total Care to be incredibly thorough for mattress and curtain care. Their attention to detail ensures a hygienic environment and prolongs the lifespan of our furnishings. We couldn't be happier.

Write a review